Faq
Frequently Asked Questions
What types of products does Linenham offer?
Linenham specializes in premium apparel, including a curated selection of shirts, skirts, pants, and trousers. Our collections are designed to combine comfort, durability, and timeless style for everyday wear and special occasions.
How can I place an order?
To place an order, simply browse our product categories, select your desired items, choose the appropriate size and color, and proceed to checkout. You will receive an order confirmation via email once your purchase is complete.
Do I need an account to make a purchase?
No account is required to shop at Linenham. You can complete your purchase as a guest without creating a user profile or logging in.
What payment methods do you accept?
We accept major credit and debit cards, including Visa, Mastercard, and American Express. All transactions are processed through secure payment gateways to protect your financial information.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.
What is your shipping policy?
Linenham offers standard and expedited shipping options. Shipping costs and delivery times vary based on your location and the selected shipping method. Detailed information is provided at checkout before you confirm your order.
Do you ship internationally?
Yes, we offer international shipping to many countries. Additional customs duties or import taxes may apply depending on your destination and are the responsibility of the customer.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and in their original condition with tags attached. To initiate a return or exchange, please contact us at [email protected].
How do I choose the right size?
Each product page includes a detailed size guide with measurements for shirts, skirts, pants, and trousers. We recommend comparing your body measurements with our size chart to ensure the best fit. If you need further assistance, feel free to reach out to our support team.
Are your products true to color as shown on the website?
We make every effort to display product colors as accurately as possible. However, actual colors may vary slightly due to differences in monitor settings and lighting conditions.
How should I care for my Linenham garments?
Care instructions are provided on the label of each garment. In general, we recommend machine washing in cold water, avoiding bleach, and tumble drying on low heat or air drying to preserve fabric quality and fit.
Can I cancel or modify my order after placing it?
Orders can be canceled or modified within a short window after placement, provided they have not yet been processed or shipped. Please contact us immediately at [email protected] for assistance.
What should I do if I receive a defective or incorrect item?
If you receive a defective or incorrect item, please contact us at [email protected] within 7 days of delivery. Include your order number and a photo of the item, and we will arrange a replacement or refund promptly.
How can I contact Linenham for further assistance?
For any additional questions or concerns, please email us at [email protected]. Our support team will respond to your inquiry as soon as possible.