Tracking order

At Linenham, we want you to stay informed about your order from the moment it leaves our warehouse until it arrives at your doorstep. This page explains how to track your shipment and what to do if you need assistance.

How Order Tracking Works

Once your order has been processed and dispatched, you will receive a shipping confirmation email from us. This email includes your tracking number and a link to the carrier's tracking page. You can use this tracking number to monitor the progress of your package at any time.

  1. Order Confirmation: After you place your order, you will receive an order confirmation email. This confirms that we have received your order and are preparing it for shipment.
  2. Shipping Confirmation: When your order is shipped, we will send you a shipping confirmation email containing your tracking number and the name of the carrier.
  3. Track Your Package: Use the tracking number provided in your shipping confirmation email to check the status of your delivery. You can track your package directly on the carrier's website or through a third-party tracking service.
  4. Delivery Updates: The carrier will provide updates as your package moves through their network. These updates may include departure scans, transit scans, and out-for-delivery notifications.

Where to Track Your Order

You can track your order using the tracking number from your shipping confirmation email. If you prefer a single place to monitor your shipment, you may use a reliable third-party tracking service such as 17TRACK.

Using 17TRACK

17TRACK is a widely used package tracking platform that supports many carriers worldwide. It can help you follow your Linenham order even if you are not sure which carrier is handling your delivery.

  1. Go to https://www.17track.net .
  2. Enter the tracking number from your shipping confirmation email into the search field.
  3. Click the track button. If prompted, select the carrier or allow the system to detect it automatically.
  4. Review the tracking updates to see the current status and location of your package.

Tracking Information Not Updating?

Sometimes tracking information may take 24 to 72 hours to appear after you receive your shipping confirmation email. This is normal, especially during peak seasons or when packages are in transit between carrier facilities. If your tracking status has not updated after several business days, please contact us and we will be happy to assist you.

Incorrect or Missing Tracking Number

If your shipping confirmation email does not include a tracking number, or if the tracking number appears to be invalid, please reach out to our support team. We will verify your order details and provide the correct tracking information as quickly as possible.

Delivery Issues

If your tracking shows that your package was delivered but you have not received it, please check with neighbors or your local post office first. If you still cannot locate your package, contact us and we will work with the carrier to investigate the issue.

Contact Us

If you have any questions about tracking your order or need further assistance, please email us at [email protected]. Our team will respond to your inquiry as soon as possible.